Director of Special Projects PRN

Introduction

Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Director of Special Projects PRN with Parallon, you can be a leader in an organization that is devoted to giving!

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Director of Special Projects PRN. We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Special Projects Director is responsible for organization, project management, and monitoring of the successful development and implementation of projects as assigned. This Director will have day-to-day oversight of key special projects as well as providing status updates that will coordinate with multiple teams within Parallon and HCA. The position requires solid leadership, trust building, team building, as well as strong communication and change management skills to influence and lead other Parallon and HCA departments, business partners, facility leadership, and outside business customers in order to the ensure success of all organizational initiatives. The candidate must be a highly organized and results-oriented individual with a demonstrated strong commitment and willingness to do what it takes to get the job done.

Supervisor: COO, SSC and Strategic Operations

Duties (included but are not limited to):

• Maintains strategic and tactical working relationships with various corporate departments, SSCs, ITS & HCA stakeholders.
• Provides support to the Parallon Revenue Cycle Team.
• Provides tactical and strategic oversight to the teams that are developing and implementing projects as assigned.
• Proactively assures that Parallon standards, policies & procedures are followed.
• Proactively manages the deliverables and change management processes for assigned programs and projects.
• Provide management, either directly or indirectly, of others to assure quality of work and integration of team members’ work.
• Facilitate decision-making that is required for progress on projects and programs.
• Assure quality assurance and ensure projects and programs meet all audit expectations.
• Be actively involved in business case development for projects/programs within Parallon as necessary.

 Knowledge, Skills and Abilities:

• Building Trust – Meets commitments. Communicates information upwards accurately even when the information is bad news.
• Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Contribution to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
• Project Management – applies Parallon project controls to identify, communicate, and manage project scope, goals, project plan, and project progress/performance.
• Organization - stays focused and proactively prioritizes initiatives; determines tasks and resources, and schedules with keen ability to multi-task.
• Leadership - guides development of individuals and groups toward desired outcomes, conveying performance expectations and implications. Ensures delivery of leading quality services; provides timely feedback; models commitment.
• Planning and Organizing - establishes courses of action for self and others to ensure that work is completed efficiently.
• Adaptability – maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or culture.
• Energy – consistently maintains high levels of activity or productivity; sustains long working hours when necessary; operates with vigor, effectiveness, and determination over extended periods of time.
• Managing Conflict – deals effectively with others in an antagonistic situation; uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Stress Tolerance – maintains stable performance under pressure or opposition; handles stress in a manner that is acceptable to others and the organization.
• Delegating Responsibility - allocates decision-making authority and/or task responsibility to appropriate others to maximize the organization's and individuals' effectiveness.
• Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Tactical Execution - effectively leverages resources and manages the project controls of complex processes.
• Gaining Commitment - uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies own behavior to accommodate tasks, situations, and individuals involved.
• Financial Analysis – displays skills necessary to create business cases as well as plan and track project budget performance for applicable projects.
• Facilitation – demonstrates ability to facilitate medium to large groups of people at various organizational levels for purposes of planning, problem solving, or strategy development.
• Teambuilding – develops structure and direction to facilitate goal accomplishment; fosters developmental relationships, involving others and informing others on team.
• PC / Technical Skills:
• Microsoft Office applications (including Microsoft Excel, Word, Access, Outlook and PowerPoint).
• Online collaboration tools, such as WebEx and conference calling tools.

 Education:

• Bachelor’s Degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor Degree program or equivalent work experience with CEO approval
• Master’s Degree preferred.

 Experience:

• Minimum of 5 years of healthcare management experience and Parallon/HCA operations experience required.
• Minimum of 3-5 years experience in managing multiple projects and programs to successful completion across multiple hospitals, business offices, or health systems, preferably in healthcare revenue cycle preferred
• Experience leading large projects or programs preferred
• HCA/Parallon systems knowledge a plus.
• Hospital operations, financial services, or IT experience a plus.

 Certificate/License:

• LEAN certification is preferred, but not required

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Director of Special Projects PRN opening. Help HCA Healthcare create healthier tomorrows for patients and communities.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.