Assistant Director, Bureau of Early Intervention

Early Intervention (EI) is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's and their own needs, and entitles children, regardless of race, ethnicity or income, to services through the program. The Bureau of Early Intervention oversees provision of therapeutic services to 30,000 children ages birth to 3 years each year. At the borough level, contracted service agencies are monitored by the Regional Office.Duties will include but not be limited to:Assist with the oversight of the Regional Office practices and work to ensure that they are consistent with other EI Regional officesSupervise Regional Office staff, including office managers, Early Intervention Official Designees and advise the Director on all matters relating to the Regional Office performanceWork with staff to ensure delivery of high-quality services to NYCs children and families, including implementing NYC Policy and Procedures and promoting regulatory complianceOversee staff work in the EI Hub, the NYS EI case management and billing systemWork in a dynamic team environment to build commitment to the programs goals and initiatives, by working closely with all levels of staffAssist with staff hiring, performance evaluations and staff development and assist with developing reports and presentationsAssist with developing reports and presentationsDevelop and implement procedures, databases and indicators to maintain information and monitor office performance and efficiencyAddress parent and provider complaints and participate in due process proceedings as needed.PREFERRED SKILLS:- Knowledge of early childhood development, ages birth to three years- Familiarity with best practices in working with infants and toddlers and their families, particularly infants and toddlers with delays and disabilities- Knowledge of the NYC Early Intervention Program, its policies and procedures, and of the NYC EI service landscape- Outstanding verbal communication skills, in person and on the phone- Experience with meeting facilitation, mediation, or similar tasks that involve moderation and bringing a group to consensus- Excellent written communication skills- Strong organizational and multitasking skills, and experience working with strict process requirements and deadlines- Ability to work both independently and as a team- Experience with case management or similar software/applications a plus.Why you should work for us?Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible forfederal/state loan forgiveness and repayment assistance programs that lessen your payments or evenfully forgive your full balance. For more information, please visit the U.S. Department of Educationswebsite (https://studentaid.gov/pslf/)- Benefits: City employees are entitled to unmatched benefits such as:o a premium-free health insurance plan that saves employees over $10K annually, per a 2024assessment.o additional health, fitness, and financial benefits may be available based on the positions associatedunion/benefit fund.o a public sector defined benefit pension plan with steady monthly payments in retirement.o a tax-deferred savings program ando a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy whileserving New Yorkers.Work From Home Policy: Depending on your position, you may be able to work up to two days during theweek from home.- Job Security - you could enjoy more job security compared to private sector employment and be able tocontribute to making NYC a healthy place to live and work.Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!The NYC Health Department is an inclusive equal opportunity employer committed to providing accessand reasonable accommodation to all individuals. To request reasonable accommodation to participate inthe job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal EmploymentOpportunity, at sahn1@health.nyc.gov or 347-396-6549.